Most common questions

Frequently asked questions

  • How do I know if Jewelery is genuine?

    All the real gold is stamped with hallmark that notes the karat weight of the jewelry like 22k and 18k. at our store we don't sell gold jewelry less than 22k and if it is diamond we sell mostly 18k gold .If you have doubts on our jewelry please visit our store and get it tested in front of your eyes with karatmeter . You ought to continually purchase a diamond that is observed with an authentic impartial laboratory certificate and now not one this is issued by using the jeweler; you will realize it's miles real and if it's far dealt with artificially or now not. An understanding of the four Cs is needed on the way to examine diamond pleasant. RK Jewels supplies every solitaire stone with a laser encrypted GIA certificate and diamond rings from independent reputed diamond laboratories from round the sector. We consider in satisfactory, carrier and pride to the clients.

  • What are the four C's for a diamond and for other precious jewelry?

    The four C's are Carat (weight), Color, Clarity and Cut of the stone. 1. Carat: The weight of the stone, referred to in points in case of small stones. 1 carat is 1/5 of a gram or 200 milligrams. There are 100 points to a carat. A 75 point stone is .75 carat. "Carats" represent the weight and not the physical size of the stone. Example, 1 carat diamond is physically larger than a 1 carat ruby since ruby is denser than diamond. 2. Color: Color is usually undesirable in diamonds. Typically ratings will be alphabetical with the earlier letters of the alphabet having less color.
 AGS has a similar 0-10 scale. D, E and F - "Colorless" G, H, I & J - "near colorless" K, L and M - faint yellow or "top silver" N to Z - very light or “light yellow” Z+ - grades are considered "fancy yellow" Most stones you will find will be in the E-F to the J-K range.

  • I forgot my password ?

    you can reset the password by verifying your account with your mobile number.

  • How much time  it will take to ship?

    All orders are processed within 24 hours and typically sent within a day or two. Delivery takes about 3 to 7 business days, depending on your location. We do not accommodate rush delivery.3 days to ship.

  • Can I book an appointment with an expert based on my schedule?

    yes you can book an appointment with our store experts based on the availability , if any one our team member is busy , we will give a call.

  • Is diamond jewelry of 24k?

    since diamond jewelry is very precious and need strong gold to hold on it we recommend using 18k gold .

  • Can I get certificates for diamonds?

    yes all the diamond jewelry is certified and every natural diamonds are certified. Note: uncut diamonds have no certificates.

  • What are the organizations providing certificates?

    Diamond and gem laboratories of America and, international gemological laboratories. Are two major organizations providing the certifications. Note: there are other organizations too which provide the certifications.

  • Can I track my order?

    Yes ,you will receive the tracking number to your mail once the order is shipped


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  • What are the shipping charges?

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  • Do you ship world wide?

    yes we do world wide shipping. Rates and delivery time vary by destination. Please get in touch with to order your desired style/s and quantity, get a quote on international shipping rates, facilitate order payment, and receive custom invoicing.

  • What are my payment options?

    Our payments options are : zelle , online banking(debit, credit American express,)

  • How do I activate my account?

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